Last Updated: July 12, 2026
Your privacy matters to us.
At Artictern, we believe that trust is just as important as technology. Whether you're discovering a new destination, creating a personalized itinerary, organizing your next adventure, or preserving your favorite travel memories, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.
This Privacy Policy explains how Click Orbits Pte. Ltd., a company incorporated in Singapore ("Click Orbits," "Artictern," "we," "our," or "us"), collects, uses, stores, shares, and protects your information when you use the Artictern website, mobile applications, and related services (collectively, the "Platform").
By using Artictern, you acknowledge that you have read and understood this Privacy Policy.
Artictern is an intelligent travel companion designed to help people discover destinations, generate personalized travel itineraries using our proprietary recommendation engine supported by artificial intelligence, organize trips, save travel memories, and explore the world with confidence.
Click Orbits Pte. Ltd. is the data controller responsible for the personal information collected through Artictern unless otherwise stated.
The information we collect depends on how you use Artictern and the features you choose to access.
A. Account Information
When you create an account, we may collect information such as:
You may choose to sign in using:
Depending on the sign-in method you choose, we may receive certain profile information from the authentication provider, subject to your permissions and the provider's privacy settings.
B. Travel Planning Information
To personalize your travel experience, we may collect information including:
This information allows us to generate more relevant and personalized travel recommendations.
C. Travel Memories & User Content
Artictern allows you to preserve your travel experiences.
Depending on how you use the Platform, you may upload or create:
You remain the owner of the content you create. The use of your content is governed by our Terms & Conditions.
D. AI & Recommendation Information
To provide personalized travel planning, we may collect and process information such as:
This information helps improve the quality, relevance, and personalization of your experience.
E. Location Information
With your permission, Artictern may collect location information to improve your travel experience.
This may include:
Location access is always optional and can be managed through your device settings.
We only access your precise location when you explicitly grant permission.
F. Device & Technical Information
When you use Artictern, we may automatically collect technical information such as:
This information helps us maintain security, improve performance, and troubleshoot technical issues.
We collect, process, store, and protect this information in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR) where applicable, and any other local, national, or international laws and regulations governing the jurisdictions in which we operate or provide our services.
G. Usage Information
We collect information about how you interact with Artictern, including:
This information helps us understand how users interact with Artictern so we can continuously improve the Platform.
H. Cookies & Similar Technologies
We use cookies and similar technologies to:
Additional information about cookies is available in our Cookie Policy.
We collect information in several ways:
Information You Provide
Information you voluntarily provide when creating an account, completing your profile, planning trips, uploading content, contacting support, or interacting with AI-powered features.
Information Collected Automatically
Technical and usage information collected through cookies, analytics tools, device information, and server logs when you use the Platform.
Information from Third Parties
We may receive information from trusted third-party providers, including:
We only collect information from third parties where permitted by applicable law and your privacy settings.